Nicole Hall and Bing Chen, two students at the BU School of Public Health, have created two Public Service Announcements highlighting the stories of members of the Consumer Health Quality Council.
The 30-second version is above; there’s also a longer, 1:41 version.
The Consumer Health Quality Council brings together Massachusetts residents who have been impacted by poor quality care, including medical errors and infections, and who want to advocate for public policy change to improve the quality of care provided across the Commonwealth. The PSAs take clips from videos featuring Consumer Council members’ stories. All of the stories can be viewed on the HCFA website, at www.hcfama.org/quality/stories.
Powerful stories can make a big difference, and the stories from the Consumer Council have helped to bring about new laws and regulations aiming to improve care and empower patients and family members. Your story can make a difference too. If you have a story to share about poor quality care or difficult experiences with the health care system, please contact Deb Wachenheim at dwachenheim@hcfama.org. And please share the PSA links with others to help spread the word about the Consumer Council.
-Deborah W. Wachenheim
