MassHealth and Commonwealth Care have together enrolled some 135,000 new members since last June. MassHealth and all of health reform’s supporters can be proud of this remarkable achievement.
This fast ramp-up has undoubtedly put a strain on the enrollment infrastructure at MassHealth. Health reform’s success requires prompt processing of applications and other forms. Once the individual mandate becomes operative, this function will be even more crucial.
In recent months, we have heard growing reports of delays and frustrations when uninsured people attempt to enroll in coverage. Outreach workers and staff at providers have encountered various obstacles when trying to help clients. In an effort to better understand the issues, Community Partners has posted an online survey to gather information from the field.
If you have experiences to share, please click here to complete the survey. The results will be shared with state officials to help them improve the system.
John, I agree there are HUGE problems in the new law. Please contact me at ann@defendhealth.org and visit http://www.defendhealth.org to see some of what we’re doing. Thanks for speaking up.
Commonwealth Choice sign up is no bargain either. Apparently it takes them 10 days to process a check sent into their PO BOX. Guess what, your enrollment for August isn’t valid cause we can’t open our mail in a timely manner. Maybe we’ll be able to sign you up for September. Great, I can continue to get raped by a non group policy for another month. Thanks for nothing. These people are F’n clowns.